Meet the Team at Bay Smile Docs

Front Desk Staff

Meet Our Team

Melinda
Practice Manager

Our patients will always be my favorite part of dentistry. My biggest reward is being able to help them renew their smile. Helping a patient with the understanding of their treatment and coordinating their care is always exciting. I manage all three of our dental offices, staffing, and patient treatment coordination. It never gets old to see a patient leave with a huge smile on their face.

My dental career started in 1992. I have a business management degree, along with having completed a dental assisting program. I am also on the dental advisory board of Gulf Coast State College. I have taught classes over the years in how to give patients the best treatment. I enjoy assisting them in care, treatment, and financial advice, and insurance information. I have also attended many dental-related training courses. I started with Bay Smile Docs in 2008. I love that our doctors truly care about their team and patients. Our office is like one big family, and we make sure our patients get the best care possible.

Originally from Wheelersburg, Ohio, I love living in the Panama City area. Stan, my husband, is the perfect man for me. We enjoy time with our sons, bonus daughter, and their families. Our ten grandchildren are the best part of any day! We travel most weekends to watch them in various activities and sports. I also enjoy church activities, reading, crafting, and watching all sports, especially my Ohio State Buckeyes and my grandchildren’s teams. I truly would not want to be in any other career field.

Meet Our Team

Danielle
Insurance Specialist

I enjoy working with our patients and seeing how pleased they are with the care our team provides. At the front desk, I answer phone calls, schedule appointments and process paperwork. I also verify insurance coverage, file claims and post insurance payments.

I have worked in the dental field for more than 25 years and enjoy working with our patients to achieve their best smiles. Our doctors are also the best — they are dedicated to serving their patients and care about their patients and staff.

Outside of work, I enjoy spending time with my husband of 20+ years and my daughter. We also have two dogs! In my free time, I love to travel and to make crafts and cook with my daughter.

Meet Our Team

Gina
Patient Coordinator

I joined the Bay Smile Docs’ team in 2022 and have been in the dental field since 2003. I am proud to work for doctors that truly care about their patients' smiles!

As patient coordinator, I enjoy helping our patients with their dental needs and giving them a better understanding of their treatment options.

I have lived in Panama City for the majority of my life. I’ve been married to my wonderful husband for over 25 years and we have a beautiful daughter! My family and I enjoy all outdoor activities together.

Meet Our Team

Jerica
Patient Coordinator

I truly find purpose and fulfillment in helping others achieve their goals to improve their quality of life. I have worked in the clinical and medical fields since 2017, trying to help others in any way I can. I'm new to dentistry and have worked for Bay Smile Docs since 2023. I'm truly grateful to work with such kind and knowledgeable professionals that want to help change people’s lives for the better, just like I do.

I offer support to our patients by answering all of our patients’ questions over the phone and in person. My responsibilities include scheduling, verifying insurance coverage, helping with treatment plans, coordinating with other dental and medical offices, recording patient information and most importantly, helping our patients smile again!

In my personal life, I love spending time with my three children and with my sisters and their children as well. We love adventures like traveling to theme parks and going to the beach or just staying home to play games or paint together.

Meet Our Team

Erin
Patient Coordinator

In June, I joined Bay Smile Docs as a patient coordinator. After spending over 20 years in retail, I decided to take my managerial, business and customer service skills and bring them to the world of dentistry. The past 13 years have been a wonderful learning experience in dentistry. Seeing patients gain a beautiful smile is a very rewarding part of my job. I have a passion for learning about dentistry and have attended classes and seminars to expand my knowledge into better serve patients. Observing what goes on in the clinical setting is something I welcome. I always enjoy learning new things. Over the years I have gained the knowledge and experience to accurately communicate with patients about the benefits of exceptional oral health and overall wellness.

After relocating a few times, my husband of 27 years and I decided to settle in Panama City. We enjoy the breathtaking Crystal blue water and white sand beaches. The people are kind and we are truly blessed to be here. No more New York winters! We have two adult daughters doing their graduate studies at USF and Stetson University.

In my spare time I enjoy outdoor activities and walk daily. I also enjoy cooking and discovering new healthy recipes to share with family and friends. Recently, I am embarked on a health journey which showed me the importance of eating right, exercising daily and showing gratitude. I am grateful for the opportunity to get to know the patients here at Bay Smile Docs and welcome new friendships. God sure has a plan and right now I believe I meant to be here.

Meet Our Team

Josh
Patient Coordinator

I first met Dr. Grandy outside of the dental field. Not long after, he offered me the opportunity to join the front desk team. And while dentistry wasn't initially my intended career path, I've found great fulfillment in satisfying our patients' needs. From coordinating appointments to assisting with emergencies, there's never a dull moment.

Outside of work, I enjoy film, photography and leading worship at my church. Spending time with my family, who have played a significant role in shaping who I am today, is also something I cherish.

Meet Our Team

Stephanie
Front Desk

Coming Soon...



Assistants

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Karen
Dental Assistant

Hi, I’m Karen! I have been a dental assistant for 40 years. I have worked with Dr. Gangwisch for about 28 of them. I absolutely love what I do!

While I’m away from work, I enjoy spending time with my husband Gary. We have three granddaughters we enjoy spending time with. We love to travel, visiting our family back home in Louisville, Kentucky, and our family in Georgia.

Meet Our Team

Shadia
Dental Assistant

Coming Soon...

Meet Our Team

Terry
Dental Assistant

I enjoy seeing someone’s life change by improving their smile and dental health. I assist Dr. Melzer with all dental procedures: working chairside and supporting our patient during the visit.

I started working in the field in 1983, completed the AL dental hygiene program in 1992, and joined Bay Smile Docs in 2008. We are like a big family: supporting and encouraging each other as we provide outstanding care to our patients.

My husband Dewayne and I have three adult sons and I’m a Mimi to an awesome grandduaghter. Outside of work, I love being on or in the water: fishing, paddle boarding, and scuba diving. I also love to cook and bake.

Meet Our Team

Catelyn (Catie)
Dental Assistant

I work hard to make sure each patient feels comfortable throughout the visit. In the clinic, I seat and prepare patients for treatment, obtain their dental records, and work chairside to assist the dentists with examinations and procedures.

I graduated from Gulf Coast State College in 2009 and joined Bay Smile Docs in 2011. Dr. Melzer (my doctor), is a very caring and conservative dentist who does what is best for each patient. It’s a great feeling to work with a friendly, supportive group of people who really care.

I was born in Alabama, grew up in Florida, and graduated from Mosley High School. Outside of work, I enjoy time with my husband Justin and daughter Madison. We love camping, kayaking, going to the lake, and watching and attending Alabama football games.

Meet Our Team

Breanna
Dental Assistant

I graduated from the dental assistant program at Gulf Coast State College in 2019 and was hired at Bay Smile Docs before my internship was completed. I work as Dr. Grandy’s assistant and enjoy assisting in all dental procedures. I love meeting new people and helping patients achieve their healthiest smiles!

I am from Chipley, FL. I currently still live in Chipley with my husband, Ethan. I am a proud mama to our precious daughter, Evelyn. Aside from work, I love spending time with my family, traveling and serving in our church.

Meet Our Team

Deveroh
Dental Assistant

I am new to Panama City having recently relocated from Houston, TX. I graduated from Houston Community College in 2003. I joined Dr. Grandys team as an assistant in July 2025. I am proud to work for Doctors that really care about their patients. As an assistant I like to get to know my patients and make sure they are comfortable throughout their treatment journey.



Hygienists

Meet Our Team

Tiffany
Dental Hygienist

I was born and raised in Panama City. I attended Mosley High School before earning my certification as an expanded functions dental assistant from Gulf Coast State College in 2003. After working as a hygienist’s assistant, I knew I wanted to pursue a career in dental hygiene. I returned to GCSC and graduated with an AS in dental hygiene in 2008.

I joined Bay Smile Docs in 2008 and never looked back! I enjoy making my patients feel comfortable as I provide them with thorough yet gentle cleanings.

When I’m not in the office, I love spending time with my husband and our two kids, exploring God’s creation, listening to music, and being in the kitchen.

Meet Our Team

Katie
Dental Hygienist

My awesome patients are the highlight of my days. I appreciate all they bring to our office and partnering with them to achieve a healthy smile. I take radiographs, clean teeth, place sealants and apply fluoride. I also offer a patient education and encouragement.

I graduated from Gulf Coast State College in 2010, earning my dental hygiene degree. I found my perfect practice and coworkers at Bay Smile Docs in 2012. I enjoy working for honest and caring doctors and alongside people who really care about our patients.

I am a loyal wife and mom. When I’m not working, I enjoy being outdoors at the beach, on a boat and kayaking. Spending time with family and friends is always a priority.

Meet Our Team

Ashlie
Dental Hygienist

I am a dental hygienist who is passionate about helping patients achieve a healthy smile along with providing compassionate care. I have been a Dental Hygienist for over 25 years. I went to Gulf Coast State college in 1996 to attend the Dental Assisting program graduating from Dental Assisting school in 1997 from Gulf Coast State College. I knew then that I loved working in dentistry and wanted to go to Dental Hygiene School. I worked as a dental assistant while attending Dental Hygiene school at Gulf Coast State College and was in the graduating class of 2000. I went on to earn my Associates in Arts form Northwest Florida State College and also received my Bachelor's degree in Public Health from University of West Florida. I love educating my patients about their oral hygiene to help them achieve optimal oral health.

In my free time I love to spend time with my three adult children and family, walk my dog Dallas, studying the word of God and His love for all of us, cooking, and shopping. I love working for Bay Smile Docs! This is a great office that really cares about it's patients!

Meet Our Team

Maria
Dental Hygienist

I strive to make every dental visit comfortable and pleasant. As a Dental graduate from Venezuela, I completed all my requirements to earn my Dental Hygiene license. I have been a proud part of the Bay Smile Docs team since 2023. I truly appreciate the guidance of the Doctors and their kindness and expertise allowing me to learn every sing day.

Outside the office I love spending time outdoors, walking the beach with my husband Rodolfo, cooking Italian food, and enjoying quality family time.

Meet Our Team

Sharon
Dental Hygienist

I enjoy working closely with patients to improve their oral health. In addition to offering preventive and maintenance care, I teach patients about dental health so they can keep their smile healthy and strong.

I have an AS degree, am certified to administer local anesthesia, and started in the dental field in 2010. In 2014, I joined the amazing doctors and team at Bay Smile Docs. They make our office enjoyable and a positive space for our patients.

I am happily married and have a beautiful daughter. I love my family, my church, and the beautiful beach we are fortunate to live near.

Meet Our Team

Haden
Dental Hygienist

I was born in Alabama and grew up in Marianna, where I graduated from Marianna High School in 2012. I graduated from Chipola College in 2016. From there, I attended hygiene school in Alabama and completed that in 2018. I started working with Bay Smile Docs in 2020. It’s been such a wonderful experience working for and with such great doctors and staff.

I like to joke a lot and make my patients laugh, and seeing my patients smile is the best part of my job. I am committed to educating patients on the importance of good oral hygiene. Everyone on our team goes above and beyond to make sure each patient has a great dental experience and is comfortable every step of the way.

When I’m not at work, I enjoy spending time with my husband Tyler and our two fur babies (Chief and Willy). My hobbies include hunting, fishing, and hanging out with friends and family.